2012 at GSW
Graphical User Interface (GUI) Configuration Tool - Major
Windows Explorer style interface allowing provisioning and configuration manangement. Faliliar to use operations such as copy, paste, rename, delete, export, import are applied tto configurations on a user or system basis. Create templates and quickly view summary configuration data.
Innovation - Major
TEAM SERVICES provides your mobile device users a breakthrough in Telnet/SSH2 technology that shatters all prior usability and efficiency standards by allowing unprecedented user collaboration. Now mobile device users are empowered to share resources, transfer, swap, share and recover dropped sessions. All from the mobile device, no system administrator necessary. All operations can be performed in under 60 seconds.
Video Overviews
Team Services is the first feature set to offer Video overviews. We are excited to provide additional methods to meet customer expectations. Visit the GSW Video Channel!
Request a Webinar
Want to know more about UTS, RC MDMS or GSWBrowse? Request a Webinar. Give us a call or use our contact form and request a webinar.
GSW Session Administrator
Monitoring - Shadowing SSH2/Telnet Sessions
Session Monitoring is the method used to locally observe the display on a remote SSH2/Telnet session. As the data displayed on the remote SSH2/Telnet client, an exact copy is sent to the Session Monitor too. The display is exactly the same as the display being presented to the remote session. Session Monitoring is transparent to the client being monitored and does not impact their performance.
To select a SSH2/Telnet session to monitor first highlight the session to monitor. This is accomplished either by moving the up/down arrow keys or clicking on the particular session [26]. Once selected either depress
You are now connected to the other telnet session, observing the screen activity exactly is appears to the other user. You may monitor only. No input is allowed to the other session. To end monitoring the other telnet/SSH2 session depress
Notice that the graphics, the colors, the lines, checks and box’s are all displayed correctly.
Figure 99: Session Monitor - Select Session to Monitor
If User John was using Norton Command and his screen was displaying the following:
Figure 100: Session Monitor: Client Session
Then the monitor screen would look as follows:
Figure 101: Session Monitor: Monitor Session
Yes, the screen displays look exactly the same and that is the way it is supposed to work. The Monitor’s screen displays the screen activity exactly as it appears on the session being monitored!
Shadowing SSH2/Telnet Sessions
Shadowing is similar to Monitoring except interactive input is allowed. This means that you can provide input to another SSH2/Telnet session. This is a powerful training and Quality Assurance tool. A user may need assistance in using their application and you can shadow their SSH2/Telnet session providing input where they have difficulty.
To select a SSH2/Telnet session to Shadow first highlight the desired session. This is accomplished either by moving the up/down arrow keys or clicking on the particular session. Once selected click the menu item Session (see Figure 99) to display the menu drop down items. You may now select Shadow. As a shortcut you may simply press "S".
Figure 102: Session Monitor - Shadowing
You are now connected to the other SSH2/Telnet session, observing the screen activity exactly is appears to the other user. Both you and the original user are now able to enter data into the session. To end shadowing the other SSH2/Telnet session, depress <ctrl-z>. You are returned to the Session Administrator screen.
