2012 at GSW
GUI Config Tool
Windows Explorer style interface allowing provisioning and configuration management. Familiar to use operations such as copy, paste, rename, delete, export, import are applied to configurations on a user or system basis. Create templates and quickly view summary configuration data.
TEAM SERVICES provides your mobile device users a breakthrough in Telnet/SSH2 technology that shatters all prior usability and efficiency standards by allowing unprecedented user collaboration. Now mobile device users are empowered to share resources, transfer, swap, share and recover dropped sessions. All from the mobile device, no system administrator necessary. All operations can be performed in under 60 seconds.
Video Overviews
Team Services the first feature set to offer Video overviews. We are excited to provide additional methods to meet customer expectations. Visit the GSW Video Channel!
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Want to know more about UTS, RC MDMS or GSWBrowse? Request a Webinar. Give us a call or use our contact form and request a webinar.
Privacy Policy - Terms of Use
Remote Control (Shadowing)
There is no substitute for actually viewing and controlling the device!
Remote Control (also called Shadowing) is similar to Monitoring but also allows you to actively take control of the desktop of the user's device. When shadowing, the administrator has the ability to provide input to the device using the mouse and keyboard as if using the stylus and keyboard at the device. The user of the device can still input data as well, so be sure that there is good communication as to who should be controlling the device to eliminate any confusion.
Each device in a Device Group is listed in a row in the "Available Devices" table. For each device there is a Monitoring (viewing) column and a Shadowing (Remote Control) column.
The icon in the Monitor/Shadowing column indicates if monitoring/shadowing is currently active(enabled). The icon with two people 
is assigned to shadowing(Remote Control), since two people have control of the device.
The icon with one person
is assigned to Monitoring (viewing) since only one person is controlling the
device. Color in the icon indicates that the monitoring or shadowing is enabled.
Grayed out indicates that the feature is disabled.
An administrator can only monitor or shadow one device at a time, so the color will help to quickly recognize which device is being monitored or shadowed.
The icon acts as a toggle. If it is enabled, clicking will disable it. If it is disabled, clicking will enable it. Additionally, enabling Monitoring or Shadowing on one device automatically disables Monitoring or Shadowing of any other device.
ICON MEANING
Monitoring Enabled
Monitoring Disabled
Shadowing Enabled
Shadowing Disabled
Another indicator of the state of monitoring or shadowing is text under the Monitoring/Shadowing window.
